Privacy Policy

Effective Date: August 23, 2025

1. Introduction

OpenBenefits LLC dba OpenBond (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and payment systems. By using our site or services, you agree to the practices outlined here.

2. Information We Collect

We may collect the following types of information when you interact with us:

Personal details (name, email, phone number, address)

Payment information (processed securely by Stripe; we do not store card details)

Appointment booking details (through our scheduling system)

Usage data such as IP address, browser type, and site interactions

Information collected via cookies, web beacons, or other tracking technologies

2A. Service Data: Voice, Transcripts, and Assessments

When a user participates in the OpenBond voice assessment simulation, we collect specific data necessary to provide the service:

- Voice Recordings: The audio recording of the simulated call.

- Transcripts: The full text transcription of the call.

- Assessment Data: The performance scores, metrics, summaries (JSON reports), and extracted candidate names resulting from our AI analysis of the call.

Note: By participating in the Service, the candidate consents to the recording and analysis of their voice and conversation data for assessment purposes.

3. How We Use Your Information

We use your information to:

- Provide, operate, and improve our services

- Process payments securely

- Communicate with you about your account, bookings, or services

- Send reminders, notifications, and marketing updates (with your consent)

- Personalize your experience and deliver relevant offers

- Comply with legal and regulatory obligations

SMS & Email Consent
By providing your phone number and email, you consent to receive SMS and email communications from us. Standard message and data rates may apply. You can opt out at any time by replying STOP to SMS messages or clicking Unsubscribe in emails.

4. Sharing Your Information

We do not sell your personal information. We may share limited data with trusted partners in order to:

- Process payments (Stripe)

- Manage SMS/email communications

- Provide analytics and improve services

- Share the final Assessment Data (scores, transcripts, and summaries) with the client who requested the candidate assessment.

- Serve advertisements and promotional offers from time to time

We may also disclose personal information if we believe such disclosure is necessary to:

- Cooperate with law enforcement or government investigations

- Protect our rights, property, or safety

- Protect the health, safety, or welfare of others

- Comply with a court order, legal process, or applicable law

5. Data Security

We use industry-standard security measures to protect your information. Payment processing is handled by Stripe, which uses advanced encryption and security standards. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

- Access and request a copy of your personal data

- Request corrections or deletion of your data

- Withdraw consent for marketing communications at any time

If you wish to opt out of receiving SMS or email messages, you may reply STOP to SMS messages or click Unsubscribe in emails.

7. Cookies, Tracking, and Advertising

Our website may use cookies and similar tracking technologies to:

- Enhance your browsing experience

- Measure website performance and improve functionality

- Deliver targeted advertisements and promotional offers

From time to time, we may allow third-party advertisers or partners to place ads on our website. These companies may use cookies or other tracking technologies to collect information (not including your personal identity) about your visits to this and other websites in order to provide relevant advertising. You can manage cookies through your browser settings.

8. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect or store data from children. If we become aware that we have collected personal information from a minor, we will take steps to delete it promptly.

10. Updates to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website and services after such updates constitutes your acceptance of the changes.

11. Contact Us

If you have questions about this Privacy Policy, you can reach us at:

OpenBenefits LLC
DBA OpenBond
4400 State Highway 121, Suite 300 #1233
Lewisville, TX 75056

Email: [email protected]